eGovernment and eHealth in Bulgaria: Developments and Challenges

Abstract

The purpose of this article is to briefly review the developments of the eGovernment and eHealth in Bulgaria since the start of their introduction. The paper studies and is limited to the strategic, regulatory, coordination, and organizational dimensions for a period of more than 20 years. The milestones of the eGovernment and eHealth progress are underlined and summarized by years. The paper also examines the state of the Bulgarian information society incorporating up-to-date statistical data and analysis as indicative measure for the progress and prospects. Besides the overview of this long-term process, we discuss some challenges. Further in-depth researches of the effectiveness and efficiency of electronic governance policies and practices in Bulgaria for the studied period could provide a significant contribution to the discussion of the entire public policy evaluation and its future developments.