Nikolova, Maria (2005) Customer Relationship Management Systems. In: Proceedings of 19th International Conference SAER 2005. SAER Forum Group, Sofia, pp. 164-167. ISBN 9544385010
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| Item Type: | Book Section |
|---|---|
| Uncontrolled Keywords: | CRM, customer services |
| Subjects: | Economic and business Administration > Economic policy. Management. Marketing |
| ID Code: | 282 |
| Deposited By: | гл. ас. Мария Николова |
| Deposited On: | 10 Feb 2009 10:00 |
| Last Modified: | 14 Oct 2010 06:54 |
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