Управление на конфликтите във виртуалните екипи

Abstract

The report analyzes conflict management in a virtual context. In particular, the nature and types of conflicts in a team environment are studied. The properties that characterize the virtual team offer a wide range of possible sources of crises in a group. The focus is on the impact of conflict situations on efficiency, as well as on virtual management tools. The relationship between leadership and conflict management is identified. In particular, the adequate leadership styles that regulate certain types of conflicts in virtual teams are analyzed. The aim is to explore the ways in which conflict situations are managed, as well as the types of solutions that create added value for team results.